Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Veiloris! The terms “we”, “us” and “our” refer to Veiloris. Veiloris operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Veiloris is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information regarding your legal rights.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction.
To use our Services, you may be asked to provide personal information including email address, billing information, payment information, and shipping information.
You represent and warrant that all information provided by you is accurate, complete, and current.
You are solely responsible for maintaining your account credentials and all activity conducted through your account.
You may not transfer, assign, or sell your account to another person.
By placing an order, you represent and warrant that you are legally authorized to enter into binding contracts and to use the selected payment method.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colors, materials, dimensions, and appearance may vary depending on your device settings.
Veiloris does not manufacture the products sold through our Services and sources products from independent third-party suppliers.
All product descriptions, pricing, availability, and specifications are subject to change without notice.
We reserve the right to discontinue any product at any time.
Products sold through our Services must be used only for their intended purpose and in accordance with any instructions, warnings, or safety guidelines provided with the product.
Minor variations in packaging, materials, labeling, accessories, colors, dimensions, or product presentation may occur between supplier production batches and shall not be considered defects.
Products sold through our Services are intended for personal end-user use unless otherwise expressly authorized in writing by Veiloris. Unauthorized resale, redistribution, or commercial use is prohibited.
Customers are responsible for reviewing product descriptions, compatibility requirements, warnings, and usage instructions before purchase and use. Veiloris is not responsible for damages, losses, or injuries resulting from improper installation, misuse, modification, or incompatibility of products.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Veiloris reserves the right to accept, reject, cancel, or limit any order at our sole discretion.
Orders are only considered accepted after payment has been successfully processed and an order confirmation has been issued.
If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.
We reserve the right to refuse, cancel, or place on hold any order that appears suspicious, fraudulent, unauthorized, or that violates our risk control procedures. We may request additional verification before processing certain orders.
We reserve the right to refuse or cancel orders destined for restricted jurisdictions, sanctioned regions, freight forwarding addresses, or locations that create compliance, fraud, or delivery risks.
Product availability depends on supplier inventory. We reserve the right to cancel and issue a full refund for any order if a product becomes unavailable, discontinued, or cannot be fulfilled by the supplier before shipment.
Purchases are subject exclusively to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice.
Unless explicitly stated, prices do not include taxes, customs duties, import charges, brokerage fees, tariffs, or additional governmental fees.
Customers are solely responsible for any customs duties, import taxes, brokerage fees, tariffs, or other charges imposed by customs authorities or local governments.
You agree to provide current, complete, and accurate billing and payment information.
You represent that you are authorized to use the selected payment method.
Promotional offers, discount codes, bundles, and special pricing may be modified, suspended, limited, or canceled at any time.
Veiloris reserves the right to cancel orders involving promotional misuse, pricing abuse, or unauthorized discount application.
SECTION 5 - SHIPPING AND DELIVERY
Orders may require up to 24 hours for processing before shipment.
Products may be fulfilled through international supplier and logistics networks.
Products may arrive in standard supplier packaging, which may differ from Veiloris branded packaging.
Delivery times displayed on our store are estimates only and are not guaranteed.
Veiloris is not liable for shipping delays caused by carriers, customs inspections, supply chain interruptions, weather events, supplier disruptions, government actions, labor disputes, or circumstances outside our reasonable control.
Once products are transferred to the carrier, risk of loss passes to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All website content including logos, graphics, product descriptions, images, text, videos, branding, and designs are owned by Veiloris or its licensors and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services.
Such tools are provided “as is” and “as available” without warranties of any kind.
We are not responsible for third-party tools or services.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for reviewing or evaluating third-party content, policies, products, or services.
Your interaction with third parties is entirely at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Veiloris is powered by Shopify.
All sales, purchases, and transactions occur directly between you and Veiloris.
Shopify is not responsible for products sold through our store.
SECTION 10 - PRIVACY POLICY
All personal information submitted through our Services is governed by our Privacy Policy.
By using our Services, you consent to the collection, storage, and processing of your personal data.
SECTION 11 - ELECTRONIC COMMUNICATIONS
By using our Services or placing an order, you consent to receive communications from Veiloris electronically, including order updates, customer support communications, policy notices, and other service-related information.
SECTION 12 - FEEDBACK
If you submit reviews, feedback, comments, ideas, suggestions, or other content, you grant Veiloris a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content.
You represent that your submissions do not violate any rights of third parties.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct such errors and cancel affected orders at any time without prior notice.
SECTION 14 - PROHIBITED USES
You may not use our Services:
For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To harass, abuse, threaten, or harm others
To distribute malware or malicious code
To scrape, crawl, automate, or interfere with our systems
We reserve the right to terminate access for violations.
SECTION 15 - AGENTS
No automated bots, agents, crawlers, scrapers, or AI systems may access or interact with our Services in a misleading, deceptive, or unauthorized manner.
We reserve the right to block or restrict automated access.
SECTION 16 - TERMINATION
We may suspend or terminate your access to our Services at any time without notice if you violate these Terms.
Any obligations incurred prior to termination remain enforceable.
SECTION 17 - DISCLAIMER OF WARRANTIES
All Services and products are provided “AS IS” and “AS AVAILABLE.”
Veiloris makes no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or uninterrupted operation.
SECTION 18 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Veiloris shall not be liable for direct, indirect, incidental, consequential, or special damages arising from your use of our Services or products.
Some jurisdictions do not allow the exclusion or limitation of certain liabilities, so some of the above limitations may not apply to you.
SECTION 19 - CHARGEBACKS AND CLAIMS
If you experience any issue with your order, you agree to contact Veiloris support before initiating a payment dispute, chargeback, or claim with your payment provider.
Veiloris reserves the right to dispute chargebacks or payment reversals when tracking information, delivery confirmation, customer communications, or other transaction records indicate that an order was properly fulfilled.
We reserve the right to limit, suspend, or refuse service, refunds, replacements, or future orders in cases of abusive behavior, excessive claims, suspected fraud, policy abuse, or repeated misuse of dispute or refund systems.
SECTION 20 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Veiloris, its affiliates, contractors, service providers, and partners from any claims, damages, losses, or expenses resulting from your violation of these Terms.
SECTION 21 - FORCE MAJEURE
Veiloris shall not be liable for delays, failures, or interruptions caused by events beyond our reasonable control, including supplier disruptions, transportation delays, customs actions, labor disputes, natural disasters, government actions, or other force majeure events.
SECTION 22 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 23 - WAIVER; ENTIRE AGREEMENT
Failure by Veiloris to enforce any provision of these Terms shall not constitute a waiver of such provision.
These Terms constitute the entire agreement between you and Veiloris.
SECTION 24 - ASSIGNMENT
You may not assign your rights under these Terms without our written consent.
Veiloris may assign or transfer these Terms without notice.
SECTION 25 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Argentina.
Any disputes shall be subject to the jurisdiction of the competent courts of Argentina.
SECTION 26 - HEADINGS
Section headings are provided for convenience only and do not affect interpretation.
SECTION 27 - CHANGES TO TERMS
We reserve the right to modify or update these Terms at any time.
Continued use of our Services after changes are posted constitutes acceptance of those changes.
SECTION 28 - CONTACT INFORMATION
Veiloris
support@veiloris.com
Crocce 1771, Mar del Plata, 7600, Buenos Aires, Argentina
+54 223 690 8766